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Message: <blockquote data-quote="PeeBee12" data-source="post: 2748394" data-attributes="member: 396439">It seems some users have significant problems, whilst others have only occasional issues. We obviously let Abbott know and usually return the defective device. Given the variance of success in using the sensors I would expect Abbott to find some pattern to those with frequent failures but I’ve never had any feedback from them. If they told me my phone is too old to be reliable (if that were to be the case) I’d be unhappy but would know what to do to address the issue, but I’m not about to buy a new phone if that isn’t necessarily the problem. Maybe it’s a conflict with other apps on the phone, but no one has asked about this. We simply don’t know what the issue is but I’d hope that Abbott are Researching the problem.Just reviewing the responses above I notice that there is no mention of Android, but those who have given an operating system (OS) have mentioned iOS. Is it an iOS issue maybe?Maybe others can comment too, including those with no problems. Details of OS and phone model may be interesting.</blockquote>

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