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RETINAL TESTING...WORRIED ABOUT RESULT
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<blockquote data-quote="Dalekkiller" data-source="post: 87932" data-attributes="member: 20808"><p>How do people feel about the information that is sent out after you've had a test? A friend of mine received her results on a Saturday telling her she needed treatment and would be referred to an eye clinic. For most people, this would have been frightening as she couldn't contact anyone until the following Monday to discuss this. The letter was also typically vague and didn't say how urgent the matter was and which clinic she would be referred to. Fortunately, she didn't panic and, as she has contacts as the Department of Health, she put in a formal complaint about the wording of the letter and the fact that "bad" news was sent out at the weekend. </p><p></p><p>It would interesting to see how good/bad services are across the country and whether or not people are having similar experiences. In my area, they have been blaming the computer software for the way letters are written (something about bad workmen blaming their tools springs to mind!). As this is a relatively new service we have the chance to speak up now and, hopefully, get things changed.</p></blockquote><p></p>
[QUOTE="Dalekkiller, post: 87932, member: 20808"] How do people feel about the information that is sent out after you've had a test? A friend of mine received her results on a Saturday telling her she needed treatment and would be referred to an eye clinic. For most people, this would have been frightening as she couldn't contact anyone until the following Monday to discuss this. The letter was also typically vague and didn't say how urgent the matter was and which clinic she would be referred to. Fortunately, she didn't panic and, as she has contacts as the Department of Health, she put in a formal complaint about the wording of the letter and the fact that "bad" news was sent out at the weekend. It would interesting to see how good/bad services are across the country and whether or not people are having similar experiences. In my area, they have been blaming the computer software for the way letters are written (something about bad workmen blaming their tools springs to mind!). As this is a relatively new service we have the chance to speak up now and, hopefully, get things changed. [/QUOTE]
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RETINAL TESTING...WORRIED ABOUT RESULT
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