• Guest - w'd love to know what you think about the forum! Take the 2026 Survey »

Technical Problem

maglil55

Expert
Messages
6,626
Type of diabetes
Type 2
Treatment type
Tablets (oral)
I cannot access the forum on my tablet any more but I'm still OK on my smartphone. I'm logged out but when I try to log in I get

Network error, please try again later (log in)

I've tried resetting my password - it just comes up as processing.

I've tried logging in with my user name and my email address and I've tried uninstalling and reinstalling the App.

As a last resort I tried resetting my password via a browser. Got the email but when I click to reset it won't let me enter my email and new password.

Anyone got any other bright ideas as I prefer using the tablet.
 
Doesn't make any difference I'm afraid.
I've tried resetting the password on here (my smartphone which does still work) and the link just doesn't let you enter details.
 
Finally!! Got it working again on my tablet. Had to uninstall and reinstall 4 times though and a lot of cache cleaning inbetween. Even let me log in without changing my password.
 
Back
Top