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<blockquote data-quote="Paul520785" data-source="post: 2115050" data-attributes="member: 28546"><p><span style="font-family: 'Arial'"><span style="font-size: 15px">As a long term T1 (60+ years) I tried Abbot Blood test meter several years ago.</span></span></p><p><span style="font-family: 'Arial'"><span style="font-size: 15px"></span></span></p><p><span style="font-family: 'Arial'"><span style="font-size: 15px">After getting repeated silly incorrect readings I tried contacting Abbott to get their thoughts as to why.</span></span></p><p><span style="font-family: 'Arial'"><span style="font-size: 15px">The first person I spoke to ready did not have a clue! About a week later I received a call from Abbott and it turned out to be the then Managing Director who spent about 2 hours on the phone asking me questions as an experienced Diabetic and I possibly provided some useful information. I was invited to visit for a tour of their facility which I had to refuse because I did not want to spend £300 + to get there and back.</span></span></p><p><span style="font-family: 'Arial'"><span style="font-size: 15px"></span></span></p><p><span style="font-family: 'Arial'"><span style="font-size: 15px">Later reflection caused me to realise that the driving factor then was opportunity and profit potential.</span></span></p><p><span style="font-family: 'Arial'"><span style="font-size: 15px"></span></span></p><p><span style="font-family: 'Arial'"><span style="font-size: 15px">It seems that the driving force is still the same and the software & support is still cr#p. </span></span></p><p><span style="font-family: 'Arial'"><span style="font-size: 15px"></span></span></p><p><span style="font-family: 'Arial'"><span style="font-size: 15px">Hoping that result accuracy has improved as I am expecting to be given a Freestyle libre in a couple of months.</span></span></p><p></p><p>Just yell at them - they might eventually hear you !</p></blockquote><p></p>
[QUOTE="Paul520785, post: 2115050, member: 28546"] [FONT=Arial][SIZE=4]As a long term T1 (60+ years) I tried Abbot Blood test meter several years ago. After getting repeated silly incorrect readings I tried contacting Abbott to get their thoughts as to why. The first person I spoke to ready did not have a clue! About a week later I received a call from Abbott and it turned out to be the then Managing Director who spent about 2 hours on the phone asking me questions as an experienced Diabetic and I possibly provided some useful information. I was invited to visit for a tour of their facility which I had to refuse because I did not want to spend £300 + to get there and back. Later reflection caused me to realise that the driving factor then was opportunity and profit potential. It seems that the driving force is still the same and the software & support is still cr#p. Hoping that result accuracy has improved as I am expecting to be given a Freestyle libre in a couple of months.[/SIZE][/FONT] Just yell at them - they might eventually hear you ! [/QUOTE]
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