I have lots of trouble signing in even though I checked the box (stay signed in). If I can’t get in at all I try to create a new account but it says my information is already in use. Is there and easy way to check if I have more than one account and password. It says Facebook sign in is not available on this app even though it is offered as an option. Confused
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Trouble signing in
- Thread starter Penroy
- Start Date
- Messages
- 6,488
- Type of diabetes
- Type 2
- Treatment type
- Diet only
Hi @Penroy 
Admin will be able to check if you have more than one account, obviously at this time of year this could take a few days, in the mean time just continue to use this account you are signed into and using now. Mods will contact by PM in the coming days to explain how to go about this so don’t worry
I know it can be frustrating but if you could please avoid trying to create new accounts that would be helpful, I understand why you are trying to create a further account to make it easier but having multiple accounts is against forum rules I’m afraid so they would be deleted by admin anyway.
Like I say just continue using this account if you can
Admin will be able to check if you have more than one account, obviously at this time of year this could take a few days, in the mean time just continue to use this account you are signed into and using now. Mods will contact by PM in the coming days to explain how to go about this so don’t worry
I know it can be frustrating but if you could please avoid trying to create new accounts that would be helpful, I understand why you are trying to create a further account to make it easier but having multiple accounts is against forum rules I’m afraid so they would be deleted by admin anyway.
Like I say just continue using this account if you can
