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Insulin Pump Forum
Warranty or refund?
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<blockquote data-quote="Chas C" data-source="post: 2462265" data-attributes="member: 49223"><p>I appears from your post that AT did not supply you with a replacement pump at all during this time (other than your own older one), if not then you should raise an NHS report over this <a href="https://www.gov.uk/report-problem-medicine-medical-device" target="_blank">https://www.gov.uk/report-problem-medicine-medical-device</a>.</p><p></p><p>You do not mention if you raised this with your hospital team or your CCG who are funding your pump for you, they would have been my second point of contact after no joy with AT.</p><p></p><p>Did you have pump insurance, if so would they also not cover a defect like this and get you a replacement ?, this would have been my last option.</p></blockquote><p></p>
[QUOTE="Chas C, post: 2462265, member: 49223"] I appears from your post that AT did not supply you with a replacement pump at all during this time (other than your own older one), if not then you should raise an NHS report over this [URL]https://www.gov.uk/report-problem-medicine-medical-device[/URL]. You do not mention if you raised this with your hospital team or your CCG who are funding your pump for you, they would have been my second point of contact after no joy with AT. Did you have pump insurance, if so would they also not cover a defect like this and get you a replacement ?, this would have been my last option. [/QUOTE]
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