You could visit the PALS site on the Hospital website. I did this several times to leave constructive comments, both negative and positive. I left one that had a direct bearing on the head of the team. She made sure she saw me the next time and thanked me for the criticism. We always got on well. Maybe you could just say that you don't feel that you are listened to sympathetically, or with your diabetic experience in mind? I know exactly what it's like to turn up to the following appointment even more apprehensively, but it always turned out better than I thought possible. Good luck!I literally have no idea who my diabetes team actually are. I’ve had type 1 diabetes for 21 years and in that time was a little foolish and have paid the price by being diagnosed with proliferative retinopathy back in October last year. Since then, I have attended one diabetes appointment with a doctor who I had never seen before and didn’t show me any compassion. She was more robotic and talking from a script rather than anything remotely as caring or listening to what I was saying let alone assuring or giving me any advice. She simply said my 6.7 HBA1C was good but aim to lower it more and maybe add a fifth injection into my day, where I’ve only just adapted to doing all four every day rather than the two I clearly wasn’t getting away with. I’ve since had to look online for everything I need to know and how to handle the difficult time I’m going through at the minute. Is there any way or finding out contact information for my diabetes nurses and doctors? Do I have a specific one or is it whoever is available in the diabetes clinic? Also am I able to change diabetes doctor’s if I’m not getting on with the new doc?
Many thanks
Dweller
I’ll have to see next time about that. I feel bad though if they see that I’ve basically said no I don’t want them being my doctor anymore but I guess if it needs doing. I’ll see how she is next time. Maybe she just had a bad day or patient before me or something.
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