It is essential, in my opinion, to have test results on line or print outs. Docs and nurses often filter out information they think we won't understand. The words "fine" "OK" etc mean nothing. What if the person is teetering on the edge of not being fine? Knowledge is power and in controlling diabetes it is essential, no doubt with other conditions as well. As for a diabetic not knowing their HbA1c, or someone taking statins without knowing what their lipid panel is saying, is just burying their head. I have friends like this, who say "well, if there is something wrong they will contact me". That is not always the case.
I don't know what sphere you work in, but well done for directing your diabetes clients to this website.
Yes, fasting is fasting - water only for around 14 hours. Absolute minimum is 10 hours.
I am another that found I had to have something fatty or protein as soon as I get up. Zero carbs. I just have one soft boiled egg and a cuppa, or a decaff coffee with cream. What is an egg cooker? I'm befuddled about this.