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<blockquote data-quote="catapillar" data-source="post: 1068923" data-attributes="member: 32394"><p>Are you contracted to work 9-5? Is your target really to charge 7.5 hr per day with an hours lunch? that seems like a very high target, as in you should be charging half an hour more than you are actually contracted to work for! Can you not record on non chargeable codes for training/admin etc. if your target might be to record 7.5 hours rather than charge that might be a bit more reasonable (still v high though to be honest).</p><p></p><p>What is the impact of not making your target? Are you staying to make up the time to hit bonus or to not get sacked?</p><p></p><p>It does sound like a reasonable adjustment would be to reduce your target, but I don't really know how realistic/achievable that is. Or if your target is to record 7.5 they might consider giving you a code to record dealing with diabetic stuff - I'll sometimes record 5 units dealing with IT failures when that has impacted on my day so I can show I haven't just been sat twiddling my thumbs. [edit: I mean when I actually have been on the phone to IT for half an hour, I don't just make it up lol]</p><p></p><p>It is worth speaking to ACAS and seeing if you can get any proper advice. And it is worth doing it now as (as I'm sure you are aware) if you are going to get adjustments made to your target you have more chance of success well before the new financial year starts.</p></blockquote><p></p>
[QUOTE="catapillar, post: 1068923, member: 32394"] Are you contracted to work 9-5? Is your target really to charge 7.5 hr per day with an hours lunch? that seems like a very high target, as in you should be charging half an hour more than you are actually contracted to work for! Can you not record on non chargeable codes for training/admin etc. if your target might be to record 7.5 hours rather than charge that might be a bit more reasonable (still v high though to be honest). What is the impact of not making your target? Are you staying to make up the time to hit bonus or to not get sacked? It does sound like a reasonable adjustment would be to reduce your target, but I don't really know how realistic/achievable that is. Or if your target is to record 7.5 they might consider giving you a code to record dealing with diabetic stuff - I'll sometimes record 5 units dealing with IT failures when that has impacted on my day so I can show I haven't just been sat twiddling my thumbs. [edit: I mean when I actually have been on the phone to IT for half an hour, I don't just make it up lol] It is worth speaking to ACAS and seeing if you can get any proper advice. And it is worth doing it now as (as I'm sure you are aware) if you are going to get adjustments made to your target you have more chance of success well before the new financial year starts. [/QUOTE]
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