Yeah, I'm having bad problems since upgrading to El Capitan. Basically, when it refuses to recognise the reader I have to reboot and all is happy again. Haven't figured out yet what causes it to fail recognition.@Bonnie12 Not using a Mac are you? there may be something about the newer OS causing this sort of issue?
Yes Tim tried that but no luck.@paulliljeros The reason most people elect to use the Libre is the upfront cost of the Dexccom. £150 vs £1000 is a significant difference.
@Bonnie12, have you uninstalled and reinstalled the software? You won't lose data if you do this.
Tried rebooting as well Robert. Strange thing is it recognises the reader. All buttons inactive.Yeah, I'm having bad problems since upgrading to El Capitan. Basically, when it refuses to recognise the reader I have to reboot and all is happy again. Haven't figured out yet what causes it to fail recognition.
PM should work now, cheers Slip.Waiting list may be down to about 6weeks now - @Garr I'll PM you
EDIT: just tried a PM and I'm not allowed for some reason
Indeed it's now working! I've PM'd you.PM should work now, cheers Slip.
Hi this is my 1st wk with the Freestyle Libre and so far the reader & sensor are fine. However I can't download info from reader on to my computer.
I downloaded the Freestyle software and it worked fine on day one. Since then no joy.
Contacted Abbot 3 times now and just get fobbed off. Some of their suggestions are obviously just to get me off the phone. Call get escalated but no one ever calls back.
Anyone else had problems with software?
Hi this is my 1st wk with the Freestyle Libre and so far the reader & sensor are fine. However I can't download info from reader on to my computer.
I downloaded the Freestyle software and it worked fine on day one. Since then no joy.
Contacted Abbot 3 times now and just get fobbed off. Some of their suggestions are obviously just to get me off the phone. Call get escalated but no one ever calls back.
Anyone else had problems with software?
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