julifriend
Well-Known Member
- Messages
- 373
- Type of diabetes
- Treatment type
- Diet only
Clarify please @julifriend.
Who was it told you to go and collect the packet? Supplier or courier? Or should we just send both to the holding area for the MILs to give them a stern talking to?
@Pipp It was the Homehealth customer services who asked me to go and collect the delivery from where Hermes had incorrectly left it. I asked for the parcel to be delivered to the office where I work but they left it at a house further down the road. I'm in the office from 9 to 5 but the occupants could easily be at work at the times I could've popped round. I don't live local to the office so I couldn't have gone round in the evening either. Hence I wasn't prepared to offer to try and collect my test strips and asked Homehealth to sort it out. As I said, it wasn't my fault the parcel was left somewhere else so why should I be put out trying to resolve the issue.