Don't get me started on the hassle I went through to get my sharps collection sorted.
I was given a bin by the hospital, they said take it to your GP or Pharmacy when full and they will exchange it. So I did, took it to my pharmacy, well they don't exchange, take it to your GP. So I rang them, nope they don't take them, ring the council. Rang them, heres a number to arrange collection. Rang them, only collect on a certain day, not time specific. Ok fine but I work 9-5 (during the areas collection hours) "can I leave them by the bins" (I am in a flat) and give you the code. Don't think you can, ring them to find out. Rang them - wrong number they gave me a number for a skin research company. He asked on the phone where did I get the number from as I am the third person this week. Rang the other company back to tell them, decided to take the bin code and try. This took about a week.
It did get exchanged but what a palava!