Hi Ann sorry for the late reply thank you for your suggestion. After a long drawn out email thread with Metronic help line who I must say were very helpful, i had a meeting with the rep and she was brilliant. She suggested that we insert a new sensor without unpairing the old one and it worked...
Thanks for your reply, have done what you suggested many times but sometimes it's OK then the next it won't pair. I have to remove the battery and restart the pump .surely this shouldn't happen as many times as it has.. Was just wondering if anyone else had this issue.
Hi, I've never posted before and I'm not sure if I'm doing this correctly but I need some advice I have the Metronic 780g pump and am using the Simplera sensors. I'm having problems with pairing the sensor to the pump i get device not found on more than 1 occasion. I have had the pump replaced...