Search Results

I contacted Abbott today to see if there was any update on the issues with alarms on iPhone. The person I spoke with said they were still working on the issue and that I should try the phone again to see if the problem is still there !!! She also kept stressing that that the alarms would only...

hi millat I am experiencing similar problem. I have an iPhone SE. When I contacted Abbot they said this was a known problem with iPhones and I should use a reader rather than my phone. They replaced the sensor without any problem.

Ok Hoping things improve Good luck I hope you are getting support & help from your team.

Hi NannyNet Just wanted to see how things are going with you now. Hoping things have now improved

Hi Bluemarine Josephine Just wanted to see how things are going for you now. Hope things are going ok

I would agree I have lost track of the number of times this happens daily and the number of sensors I have had replaced !!!

Hi Baggie79. I have used Dexcom One and I do not think it has a share feature unfortunately. How do you find the dexcom one ?

Hi Jossie Not a problem. I had many questions when starting on the pump. Once you have delivered your bolus as far I know that is it. You can see the bolus being delivered when you put in your carbs and your blood glucose and it will beep once the bolus has been delivered. You would have to...

Hi Bluemarine Josephine I have been the Omnipod Dash for nearly 3 years. I switched to the Omnipod Dash after being on a Medtronic pump for a short spell. The reason I changed was problems with set changes due to arthritis in my hands. The settings were simply transferred from one pump to...

Hi Lainie71 I am sure they would accept the information whichever way. If it easier for you go for email. Can you give them all the information they need ? I would simply answer each of the queries one at a time. The questions are pedantic. Such as which arm you had the sensor on and when you...

Hi Lainie71 I take you have emailed them and they have come back with all the information they need. As someone who has contacted Abbott on numerous occasions I would suggest phoning them. Have the information such as the sensor serial number and 3 examples of inaccurate readings in front of...

I was also being asked to go to both GP and hospital for diabetic checks. I also informed the surgery that as I was attending hospital appts I could not see the pint of doing both. I have two appts a year at the diabetic clinic locally one for the Pump clinic and one for the diabetic clinic. Gp...

Hiya Are you still getting reading on your phone? I would suggest calling Abbott. Unfortunately they will not be available until tomorrow. Good Luck

Hi NannyNet Thanks for that. I have found that the odd Libre 2 works well, but more have been completely off. I have taken to turning off the alarms overnight to get some sleep. I am hoping Dexcom 1 will be available on prescription soon. I have self funded Dexcom 1 and found much better than...

Hi NannyNet You are not going on. This is something whIch is causing you a lot of distress. Good move to call Omnipod. I have had some pods which cause issues such as you describe. You probably need to call the Pump Team to discuss the way forward for you. Unfortunately they will probably...

Hi NannyNet. I was really hoping that lowering your basal rate would have helped. Regarding every pod being different, as well as sometimes going higher after a pod change, when you consider how many things can affect your blood glucose levels it is probably no surprise that every pod is...

Hi gemlou84 I was initially thought to have Type 2 and like yourself oral medication was not working for me. I was already on insulin when I had my GAD levels were checked. I was transferred onto basal / bolus regime and carb counting almost immediately. I think my first levels were over 2000...

Afternoon Nannynet Hope you had a better night. If I remember correctly follow up after starting on the pump for me was one week, one month, 3 months. Now I have a pump clinic and diabetic clinic each once a year. I use the pump team in between as I need to. The lows I have overnight have...

Morning NannyNet. I am sorry that you are having such a hard time with your Omnipod Dash. Did your team say why they want you to leave your settings as they are till Thursday ? The only reason I can think of is to allow any changes you have made to bed in. I have been told a few times not to...

Morning Nannynet I did go through many changes in basal rate and carb ratio. I found between 2.00 - 4.00am was a time when I frequently went low. To manage that I found I had reduce my carb ratio for supper. I currently use 1 - 11 between 17.00 - 20.00. I seem to need more insulin during the...