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  1. S

    Accuchek Insight - online ordering not possible

    Accuchek/Roche have disabled the online ordering facility to reorder accuchek insulin pump supplies. Now orders can only be made during office hours calling the order telephone number, being placed into a queue and telling someone what I want to order. A previously efficient process of...
  2. S

    Accuchek Insight - twice the plastic packaging

    Accuchek (Roche) have separated the tubing and cannula into two separate boxes. This creates twice as much plastic packaging and twice the volume requiring twice as much space to store the same quantity. This is a substantial increase in environmental waste, probably to reduce costs as the...
    • Stephen_T
    • Thread
    • accuchek accuchek insight environmental impact plastic waste roche unfriendly customer service
    • Replies: 6
    • Forum: Insulin Pump Forum
  3. S

    Animas Vibe Dexcom G4 transmitter - depleted battery - new one after 2nd Jan 2016 - warehouse closed

    Hi, I've just tried to order a replacement transmitter for the Dexcom G4 but can't as Animas shut their warehouse down from 18th December until 2nd January 2106. As I've just started on new medication causing an increase in hypos I relied on the Dexcom G4 to alert me when my blood sugars were...
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