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Thank you so much for all your advice. I took the iPhone back and got her a Samsung A17. The minute we downloaded the app it came up and asked if she wanted notifications when tapping the sensor. So it’s all sorted now! She is happy and relieved it works!

Thanks. I got my boyfriend to download the app on his phone and it comes up with sound notifications. He has a Samsung, it doesn’t do that on the iPhone. I think I’m just going to change the phone!

Hello. I need to get some advice for my mother. She had a Samsung A13 and is using the Libre link app for Libre 2. I have just got her a new iPhone and it is not giving her notifications when she taps her sensor and doesn’t update her live readings so I’m going to take it back. She is in her...