Abbott Freestyle Software?

cocacola

Well-Known Member
Messages
330
Type of diabetes
Treatment type
Diet only
Dislikes
celery, not eating chocolate
I have an Abbott Freestyle Freedom Lite monitor. I have downloaded the software and imported the readings from the monitor into the software programme.
There are readings on the monitor that have not been imported into the programme. I try to enter them manually, but then I get an error message that this reading already exists.
I have tried to view the readings by changing the list to read time, date, fasting etc. But it doesn't seem to make any difference, the readings will not show in the software programme.
Also some readings have been duplicated and I have sussed out how to hide the duplicated data, but why did it duplicate the data in the first place. These readings cannot be deleted, only hidden.

Has anyone else had any problems with Abbott Freestyle Software. The software is called CoPilot Health Management System.
 

borderter

Well-Known Member
Messages
638
Type of diabetes
Treatment type
Insulin
Dislikes
Diabetes! Celebrities and curry
At abbott ask for Jonathon who is the co pilot geek hes very helpful and even an old girl like me can understand his advice
 

cocacola

Well-Known Member
Messages
330
Type of diabetes
Treatment type
Diet only
Dislikes
celery, not eating chocolate
Thanks, I will ring Jonathon at Abbott.