Accu-Chek Active Meter Help

[freemansoul]

Hi There
Someone knows how can i reset old values from my metter?Remove battery not working..
Thanks a lot,

 

[noblehead]

If the meter isn't working you won't be able to retrieve your previous bg readings, have you phoned the Accu-Chek Customer Service line and asked for their help, all bg meters are guaranteed so if it's broken (and you registered the meter on purchase) they will replace the meter free of charge.