• Guest - w'd love to know what you think about the forum! Take the 2025 Survey »

Bluetooth connection drops when iPhone inactive

K

KirstenS

Newbie
Messages
2
Type of diabetes
Type 1
Treatment type
Insulin
Anyone experiencing issues with connectivity from iPhone iOS 17 to Libre 2 when phone has been inactive for a short while?

My alarms will not go off at night as connection drops.
 
Have an iPhone 12 mini and havent had any issues on IOS 17 tbh haven’t had any issues period
 
On android there’s a battery setting for each app which stops in nodding off when unused which does cut BT. Is there anything similar on iOS. Maybe that ‘background refresh’ setting?
 
Ushthetaff said:
Have an iPhone 12 mini and havent had any issues on IOS 17 tbh haven’t had any issues period
Click to expand...
What version of iOS 17?
barrym said:
On android there’s a battery setting for each app which stops in nodding off when unused which does cut BT. Is there anything similar on iOS. Maybe that ‘background refresh’ setting?
Click to expand...
i have tried all settings with no luck also restart mobile.
 
KirstenS said:
What version of iOS 17?

i have tried all settings with no luck also restart mobile.
Click to expand...
I’m on 17:5:1 at the mo but never really had any issues no matter what version of IOS Ive used
 
Hi, yes I’m suffering the same issue. I have iOS 17.5.1 and my phone won’t connect continuously to the sensor. Been in touch with Abbott, who have sent a whole raft of remedies but none will work. Don’t know where to go next. However Abbott’s compatibility table only goes up to iOS 17.3.1, and I’m pretty sure that my phone worked fine then, so maybe they have some catching up to do.
 
Put a new sensor on a couple of days ago and updated the app to 2.11.2, and it works. Whether it was the sensor or the update, who knows?
 
Back
Top