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Dexcom G6 - failure you release

Discussion in 'Blood Glucose Monitoring' started by Draco16, Jan 22, 2020.

  1. Draco16

    Draco16 Type 1 · Well-Known Member

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    Hi - thought I’d flag a strange situation that I experienced a few days ago. So after applying almost 100 sensors over the past 3 or so years, I had two fail in a row. And very odd / painful failures!

    So when attaching the sensor, the applicator remained attached to the sensor. Twice in a row! Each time required the very awkward removal of the sensor - but not being able to hold it properly as the applicator remained attached with the solid needle still fully extended (had not retracted). The adhesive - augmented by skin tac applied - was super sticky, so taking them off was slow and painful.

    Now Googling this I’ve found some threads / videos on reddit where people have experienced the same. One tactic is to hit the applicator hard. Repeatedly, until the needle retracts.

    I took both off and luckily the third worked. I contacted Dexcom support who are aware of issue. They’ve sent two replacement sensors.
     
    • Informative Informative x 1
  2. DunePlodder

    DunePlodder Type 1 · Well-Known Member

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    Yes, it has happened to me once in around 18 months of using G6 s. Quite painful! Dexcom replaced it.
     
    • Agree Agree x 1
  3. therower

    therower Type 1 · Well-Known Member

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    Same happened here. Never had a problem with the much more intricate G4 but I guess this is what happens occasionally when we try to make life a bit easier:banghead:.
    Full credit to Dexcom and the speed at which replacements arrive.
     
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