she's been told she dosn't need them !
I've given her a huge tub of this https://www.nuzest.co.uk/products/clean-lean-protein?variant=32628685307992 as low on crabs but good nutrititional profile as other metrics need to be in the mix too. She does drink aroind 4-5 glasses of milk a day which is the dietician's reason for not recommending shakes - you can't make this up
There is also the possibility that weight loss is via a different mechanism. Until her BS is under control this isn' t being looked at.