My surgery lacks me with my reviews, even doing my HbA1c yearly tests.
I can remember my last review, it was 6 months after my HbA1c and I created merry hell. When I got called in, it was one nurse that doesn,t do the diabetic reviews, she ask why I was there, said my review and got the reply, oh so got asked what I wanted her to do. To make matters worse, it was a 5 minute appointment instead of the half hour that was supposed to be booked for.
Am still waiting for the correct nurse.
I do think many surgeries are lacking in people having their reviews