Where does this letter and PIN originate?
Is it from somewhere in Spec Savers after your GP has written to them?
Google turns up a Spec Savers web site which seems to say that you only qualify if you are 16, 17, or 18.
However
http://www.specsavers.co.uk/ask-the...vers-do-free-eye-tests-for-diabetic-patients/
says that all ophthalmologists offer free eye tests to diabetics.
All the first page of Google hits seem to be about Spec Savers.
I get free eye tests because my mother had glaucoma - as far as I can remember I just signed a form to declare this at the opticians.
So:
(1) Ask Spec Savers how you go about getting this letter
(2) Try another independent optician - they may turn out to be much more helpful.
http://www.nhs.uk/NHSEngland/Healthcosts/Pages/Eyecarecosts.aspx
says
"
You qualify for a free NHS funded sight test if you are:
- aged under 16, or aged under 19 and in full-time education
- aged 60 or over
- registered blind or partially sighted
- diagnosed with diabetes or glaucoma
- aged 40 or over and you are the parent, brother, sister, son or daughter of a person diagnosed with glaucoma, or you have been advised by an ophthalmologist that you are at risk of glaucoma
- eligible for an NHS complex lens voucher
- a prisoner on leave from prison
You are also entitled to a free NHS sight test if:
- you receive Income Support or Income-based Jobseeker's Allowance (not contribution based)
- you receive Pension Credit Guarantee Credit
- you receive Income-based Employment and Support Allowance
- you are awarded Universal Credit
- you are entitled to, or named on, a valid NHS tax credit exemption certificate
- you are named on a valid NHS certificate for full help with health costs (HC2)
People named on an NHS certificate for partial help with health costs (HC3) may also get help.
Also read about the
NHS Low Income Scheme (LIS).
"
Doesn't tell you how to claim for it up front, but there is a link further down for how to claim a refund if you have already paid.
Your GP may know how to do this - but Spec Savers should have told you how to arrange the free test