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Faulty pen?

He checks for air bubbles visually so I don't think that is a problem. It is a real mystery!!
I see from your profile your kid uses Novorapid. The new reusable pens save the dose & can be transferred to the Libre sensor app via NFC, logging a dose. (This also includes the separate airshot. But it can be marked as a non injectable on the app.)

I also use Lantus but these pens have some catching up to do regarding the NFC technology..
 
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