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Message: <blockquote data-quote="Alastair Gordon" data-source="post: 2571947" data-attributes="member: 564847">I am not sure this explanation is true. I have disabled Bluetooth in every device I have, other than the Samsung S21 Android phone hosting the LibreLink app, and still the Signal Loss occurs, rendering the system both useless and dangerous. And how absurd is it that Abbott admits that their product does not work as advertised, and their only responsibility is to inform the user of that fact at initial training. My experience with Abbott tech support agents and supervisors has been nothing but robotic scripts, endless lies, and broken promises.But, I have experienced a few (very few) nights in which no signal loss occurred, possibly pointing to wireless radiation noise from other sources as the issue.  However, other cheap and non-critical Bluetooth devices do NOT fail, and reliable operation in the presence of normal background radiation levels is the  responsibility of Abbott. The problem is clearly Abbott's, as signal loss errors are occurring on all phone types.</blockquote>

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