Freestyle Libre account

dtriggs

Newbie
Messages
2
Type of diabetes
Type 1
Hi there - I usually buy a few extra libre 2s as spares - but I just tried to login and the website says my account is disabled - has anybody had this ? It won’t let me reset my password and just says disabled.

thanks
D
 

Melgar

Moderator
Staff Member
Moderator
Messages
1,558
Type of diabetes
Other
Treatment type
Tablets (oral)
I had issues a couple of years ago. Different from yours, my address was wrong. I called them up, they were very helpful and it got sorted.