Freestyle Libre account

[dtriggs]

Hi there - I usually buy a few extra libre 2s as spares - but I just tried to login and the website says my account is disabled - has anybody had this ? It won’t let me reset my password and just says disabled.

thanks
D

 

[Melgar]

I had issues a couple of years ago. Different from yours, my address was wrong. I called them up, they were very helpful and it got sorted.

 

[andyndee]

Hi there - I usually buy a few extra libre 2s as spares - but I just tried to login and the website says my account is disabled - has anybody had this ? It won’t let me reset my password and just says disabled.

thanks
D

I'm fortunate to get mine on prescription have you tried to call them as their staff are excellent.