Hi,
I have seen a lot of you may be having FREESTYLE LIBRE READER ISSUES?
I MAY BE ABLE TO HELP!
So a quick backstory, I am a Type 1 living in the UK. I have had diabetes for 20 years and was recently put on to the Freestyle Libre 2. Due to my work I needed to use the Freestyle Libre 2 Reader to scan.
I found I had issues when connecting reader to my PC and Libreview. I contacted Abbott and like so many of you, found that I couldn't really get much help outside of clear cookies and cache.
I DID FIND A SOLUTION!
Sometimes technology doesn't behave as we expect, so I thought I would try connecting the FREESTYLE LIBRE 2 READER, BEFORE booting the computer as I needed the data for my DSN (Diabetes Specialist Nurse).
This is important because if I connected the reader to computer after starting it up, it did NOT work.
Also please be aware that I HAVE been using a computer that meets the requirements stipulated by Abbott.
I recommend checking their requirements on the website in addition to attempting to follow this advice.
I am really hoping this will fix the issue for so many of you as it did for me. I cannot guarantee it will work for you but it may be worth a shot.
Just for clarity, I DO NOT work for Abbott, I am in no way affiliated and do not have ANY purpose for giving advice other than wanting to help by offering a potential solution that I found on my own. If this does work, please repost with other communities so that we may help others overcome this problem.
I really do hope this works for you all and GOOD LUCK!