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Diabetes Discussion
Type 1 Diabetes
Freestyle Libre & Samsung S9
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<blockquote data-quote="maglil55" data-source="post: 1986637" data-attributes="member: 52911"><p>Did you ever get a solution to this? I have an S9+ and to be honest it is driving me up the wall! I noticed that it happened when the battery power dropped to around 70% and, like you, I had to restart the mobile to get it to scan. It has got progressively worse though. Now it has to be at least >85% and sometimes it even has to be plugged into the charger to work. I've tried Samsung - useless and I've tried every online suggestion I could find - clear the cache partition, reboot, turn NFC off and on, turn flight mode on and off, delete apps. </p><p>It worked fine with previous Samsungs but it seems to have an intense dislike to the S9 models. </p><p>There are more people out there having this issue and I suspect it's a software issue with the NFC as it seems to think it is off as the power drops. </p><p>In desperation I've written to Abbott but I'm not hopeful. </p><p>Short of chucking the S9+ at a wall I'm out of ideas.</p></blockquote><p></p>
[QUOTE="maglil55, post: 1986637, member: 52911"] Did you ever get a solution to this? I have an S9+ and to be honest it is driving me up the wall! I noticed that it happened when the battery power dropped to around 70% and, like you, I had to restart the mobile to get it to scan. It has got progressively worse though. Now it has to be at least >85% and sometimes it even has to be plugged into the charger to work. I've tried Samsung - useless and I've tried every online suggestion I could find - clear the cache partition, reboot, turn NFC off and on, turn flight mode on and off, delete apps. It worked fine with previous Samsungs but it seems to have an intense dislike to the S9 models. There are more people out there having this issue and I suspect it's a software issue with the NFC as it seems to think it is off as the power drops. In desperation I've written to Abbott but I'm not hopeful. Short of chucking the S9+ at a wall I'm out of ideas. [/QUOTE]
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