Just to update on the outcome of this. On the back of my result being a score of 32, ny GP arranged a second HbA1c test and said he would adjust my medication downwards if it came out at a similar level.
When I rang my GP practice for the result, I was told it was 'normal' and I had to ask for the specific score. It was 32 but they advised again that their system said this was normal. When I said that ny GP had already said he would adjust my medication if it was 32, I was asked to ring again when another colleague was in. Again they said it was showing as normal but, when I advised of my previous discussion wiyh my GP and that 32 for someone with diabetes could include variation lower and higher, they arranged for my GP to ring me. After discussing it with him he has adjusted my medication from 2x Alogliptin per day to 1 x Metformin per day, and for me to be retested in December to check the effects.
I'm fine with this outcome, but it does demonstrate how someone could be badly advised if they just accepted that their GP practice said their result was 'normal'.