I'm Jen. Thought i'd join just for advice and to share problems etc. Been a type 1 Diabetic for about 9/10 years now.. but only recently got my a**e into gear to take proper control of my diabetes..
Good to see that you have taken a constructive step and joined this forum... its a great place for advice / support and information..
I too was a 'bad' diabetic and didn't take proper control of my diabetes... it is however never to late to take control and help ward off or slow down the problems that we all may end up with.. You have done the right thing!
Customer helplines that use recorded menus that promise to put me through to the right person but never do - and being ill. Oh, and did I mention customer helplines :)