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Hi everybody

P

Pete.G

Newbie
Messages
1
Type of diabetes
Type 1
Treatment type
Insulin
Just joined the forum. Looking through some of the recent posts, I've seen that quite a few are having problems with the Libre Link app. I'm having the same problem. Sometimes I get the detail but the screen has frozen.
 
After a long wait I spoke to an Abbot rep whose solution was to send a new sensor and a reader which would arrive in 3 - 4 days. I was furious and was possibly not very friendly with my response to this solution. However when I stopped pacing up and down it suddenly dawned on me that I have my old reader in a drawer and a new sensor - job done until the app is updated. Why have Abbot not advised customers to seek out and re-charge their old reader - at least you can monitor without finger pricking!
 
Kevlad said:
After a long wait I spoke to an Abbot rep whose solution was to send a new sensor and a reader which would arrive in 3 - 4 days. I was furious and was possibly not very friendly with my response to this solution. However when I stopped pacing up and down it suddenly dawned on me that I have my old reader in a drawer and a new sensor - job done until the app is updated. Why have Abbot not advised customers to seek out and re-charge their old reader - at least you can monitor without finger pricking!
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