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How to get the support and advice I need from the NHS

I was seen by the specialist, community, diabetes team when I was first diagnosed, and saw a dietician as well. It was distressing for me, but very informative, and I did get a pretty good understanding. There was even a weekly group session where we all met up and learnt stuff from specialist doctors, nurses and dieticians. (ETA that was about 15 years ago, I think)

That has all stopped now.

I am in the London Borough of Croydon.

I know that team no longer functions as it did, but I asked, recently, to be referred to a specialist because of the diabetic maculopathy diagnosis, and their suggestion that I should be. That is the request that was rejected.
 
I have just been looking back at my HBA1C results that I can easily access (there may be more)

I have also found something from 2023 saying that my individual target is 48-58. So this is why they are telling me that the diabetes is well controlled.

But, if it is, how come I have got diabetic maculopathy, and I still need to make changes, so I was told, to stop that from getting worse.

20/6/24 56
15/7/25 55
5/11/25 51
 
hba1c within target range reduces risks, it does not completely prevent. There maybe some other dietry changes that you can do to help control levels a little better eg stopping spike as high as otherwise would. hba1c is like an average speed camera, where as fingerprick measures blood glucose for exactly that point of time.

I'm still researching your healthboard. a fair few links on their website are non functioning (same across some other healthboards too) would be nice if they updated their webpages when links change.

someting have found which maybe relevant and could assist with at least some worry/anxiety/stress of things could be worth looking at the following link (for your healthboard) https://croydontalkingtherapies.nhs.uk/refer-yourself/

If i find other details in regards to the direct question prior will post later on, sorry can't be of much further assistance at this time.
 
I phoned the Diabetes UK helpline yesterday and they advised me to contact the integrated care board, which I did, via their website, but I am not sure that will help.

I don't think I can self refer to the diabetes clinic.

I have been looking at whether I can do this privately - I really have been feeling very, very scared about the diabetic maculopathy - and there is a private hospital near me. I might end up doing that in the new year, even though I am getting a bit calmer about things, and depending on what happens with the glucose reader thing, which I am still learning.
 
It seems somewhat odd that my blood glucose was at 18.5 on Thursday. It was about 2 and a half hours after breakfast. I always have the same breakfast, which was recommended to me by the dietician years ago (I didn't really eat breakfast at all before that - just ate randomly when I was hungry). Two weetabix with milk, plus a banana.

I wonder if that has been spiking me every day and I haven't realised? I am going to check now, actually, which is about 2 and a quarter hours since I had breakfast (but no banana, as I have run out)

ETA Hmm - 13.8

ETA - I take metformin and sitagliptin with my breakfast
 
that sounds like useful advice from the dUK helpline :) hopefully that will assist. I found the same but due to missing links in their leaflets (alongside websites) for education etc. was not sure if still in use. did you telephone them? i find putting in writing query can be more useful the two contact details i found for integrated diabetes services. Telephone: 020 8401 3414 Email: [email protected] i did not post those due to
diabetes toolkit section coming up as page not found.

regards the fear side the link i posted in my previous message may help a little with that.

It seems somewhat odd that my blood glucose was at 18.5 on Thursday. It was about 2 and a half hours after breakfast. I always have the same breakfast, which was recommended to me by the dietician years ago (I didn't really eat breakfast at all before that - just ate randomly when I was hungry). Two weetabix with milk, plus a banana.

I wonder if that has been spiking me every day and I haven't realised? I am going to check now, actually, which is about 2 and a quarter hours since I had breakfast (but no banana, as I have run out)

ETA Hmm - 13.8

ETA - I take metformin and sitagliptin with my breakfast
https://www.centralcoop.co.uk/food/products/5000128861069 this is nutrician info for ripe (not overly) medium banana (80g). 16g net carbs mostly sugars 14g. 2 wheatabix is 26g nets carbs very low sugars. your daily breakfast would be around 42g carbs + sugars (lactose approx slightly under 5g) per 100ml milk. switching to just the wheatabix would help to prevent as high of an initial spike. If banana's are something you particularly enjoy could also just use less of one sliced thiny that should help a bit could also look into some lower carb breakfast options such scambled egg on an occassion. What works for one person may not work well for another. Testing 2 hours after meal, the difference of blood glucose should be no more than around 2mmol higher than testing before the meal. Doing that will tell you how your body handles that particular meal everybody is different.

lower GI index foods should help with spiking less high helping to assist with diabetes control. here is a decent resource.

 
that sounds like useful advice from the dUK helpline :) hopefully that will assist. I found the same but due to missing links in their leaflets (alongside websites) for education etc. was not sure if still in use. did you telephone them? i find putting in writing query can be more useful the two contact details i found for integrated diabetes services. Telephone: 020 8401 3414 Email: [email protected] i did not post those due to
diabetes toolkit section coming up as page not found.
I assume that is who my GP tried to refer me to, but it was rejected. I don't think I can self refer to it. But I will email them anyway, as I don't know what the GP said....

It is a bit out of date, though, since it is referring to the pandemic. Might all have changed since then! :(
 
I try to eat a banana every day because of the potassium which is good for me and was recommended by one of my specialist docs (I can't currently remember which one!)

In the early days of the diabetes, when I was carb counting, the weetabix with milk and a banana was on my mind as 45 carbs.

Of course, things can change, and maybe it is now spiking but didn't used to.
 
Mine was picked up at the hospital in my annual DRSS test. The letter with the results said "diabetic maculopathy" which I had never heard of. The specialist explained to me when I saw her, several weeks later, that it is retinopathy. The macula is part of the retina.

No treatment has been offered at this stage - just to get my diabetes controlled/managed better and to return for monitoring after a few months. I felt it was the confirmation I needed that the diabetes was not as controlled as the GP kept telling me it was from the HBA1C (even though I see from people on here that my HBA1C is routinely higher than most people!) and was pleased to get the referral to the specialist team that I thought was going to happen.

But here I am, still on my own.
I’d never heard of it either..

Always had regular retinopathy checks & never mentioned.
Then found myself resting my chin on a different kind of scan machine..
From what I know it’s a build up of fluid distorting the central field of vision.?
Sort of like a reflection on the back of a spoon.
 
Some dietry needs can change over time. i recall with my late mums conditions some dietry advice for one condition conflicted with another was hard to cater for it and latterly had to focus on what was needed most at that time. Another close family member watched them go through all stages of ckd both peritoneal&hemo dialysis, their diet was altered umpteen times over course of 40odd years for various reasons they doing ok now post translplant (on their second one) :) It can be difficult to strike balance. Worth revisiting dietry needs if at all possible with the various specalists when do see them.
 
I have a myriad of health problems, some of which are being worked on by the NHS, but not all. I don't know how to get the help I need. I have been trying!

Apologies for the massively long post - there is a lot going on!

[ETA - if this is tl;dr, please can people advise on how often I should be testing my blood glucose and what to do with the results. Also, can anyone advise whether I can self refer for help on diabetes control/management when my GP is not providing this]

When I was previously on this site, 12 years ago, apparently, I had very few health problems. Since then, I have had kidney cancer - had a kidney removed in December 2014. My remaining kidney is not functioning fully, and I am very close to kidney failure. Clearly, this has an impact on my diabetes, and on the medication I take. I saw a diabetic kidney specialist person once, a year or so after the surgery, but he was actually reassuring and said that my kidney, although not functioning normally, was stable, so not to worry about that.

I have also had endometrial cancer, which was diagnosed at the height of the pandemic, so that was nice. Apart from fighting to get my diabetes sufficiently controlled to be able to have the operation, that cancer was removed, and doesn't affect my diabetes.

In 2019, I was diagnosed with COPD. That has got a lot worse in recent times and I appear to suffer from sleep apnea. I first asked the doctor about this a long time ago, but was only recently referred for a sleep study, and my blood oxygen level dropped below 90 during the night, which has terrified me.

I have a rare liver condition which has to be monitored, but no treatment as yet. Scary, but the new consultant I am seeing about that has been reassuring. I also have fatty liver disease. I suppose that will affect my diabetes.

A few years ago, I was told I had iron deficient anaemia - that is a bit of a long story, but I am now on iron tablets and went for a follow up blood test a couple of days ago. Unclear how that is affecting my diabetes, or whether it is causing my fatigue, but it has certainly complicated medicine taking, as I now know I can't take the iron tablets within 2 hours of the meformin.

For some years now I have had cardiac issues and high blood pressure. I take lots of blood pressure medication and statins, but am still getting dizziness and racing heartbeats, and no-one has quite worked out, yet, whether it is caused by the iron deficiency, COPD, the heart, the kidney, the diabetes or the sleep apnea.

I suffer from chronic fatigue which is making my life almost impossible. I live alone and it really is hard to cope with day to day life.

I find I am often too exhausted in the evenings to cook, even when I have bought some lovely veggies specially. I recently went out and bought some meal replacement drinks so that I would at least get some nutrition. When I was first diagnosed, I saw a lovely dietitian who was really helpful, but that was before I was so ill and exhausted that I wasn't able to look after myself. No point in going back again, even if that service was still available, as I do know the theory of how to feed myself - I just don't have the energy.

I had my cataracts removed two years ago, which was actually very stressful because, at the pre-op appointment, they told me my blood sugar was too high for them to proceed, and that they would need to postpone the procedure until I got it under control. I got the doctor to increase my metformin so I am now on double the dose I was, and that seemed to do the trick so that I was able to go ahead and have the surgery.

When I went for my routine diabetic retinopathy screening a few months ago, it came back with a diagnosis of maculopathy and I was sent to have some more detailed pictures of my eyes taken. The specialist told me at that appointment that it would be fine, so long as I got my diabetes under control, and that she was going to write to my GP to say this.

I was actually very scared about this diagnosis, and asked to see someone at the GP practice, so I could find out a bit more about the implications of diabetic maculopathy, but the GP I saw was, simply, dismissive and really not helpful.

Another GP, after I had seen the specialist, sent me for an HBA1C (I also told him about the hypos) but this came back showing that the diabetes is under control, so he says. It was 55. I pointed out that the specialist had asked for me to be referred, and he said that she had actually only recommended it, not requested it! But he said that he would try and refer me.

The diabetes team, whoever they now are (I know that the community team was disbanded a few years ago) rejected this referral, but I was told to make a "routine appointment" with my GP to talk about medication. So I did. That was the appointment a few days ago.

During that appointment, he told me that my diabetes was well managed, and restated that he didn't think I had been getting hypos. He thought it might be the heart problems I have been having, which have certainly caused me to feel dizzy sometimes. He asked me if I had measured my blood glucose, but I told him that I had repeatedly been advised not to, and have never been offered a machine.

So, he got one for me to take away - said he wanted me to measure my blood glucose next time one of these hypos happened. I did point out that I was very, very shaky when it happened, and really not able to do such a thing, but he wasn't interested.

However, he showed me how to use the machine (very quickly, and I didn't really get it) by testing me, and it came out at 18.5. At this point, he clearly got a bit panicky and told me to provide him with a urine sample. I wasn't able to, so he told me I had to wait in the waiting room until I was able to. I went to the car and drank lots of water until I was able to do so. I was really upset as well, as I knew what he was looking for (this had happened to me once before, during the cataract debacle, and the GP had sent me to A&E with suspected whatever it is called to do with ketones). Anyway, it was fine, and my blood sugar had reduced to 14.5 by that time - about an hour or so later - so he sent me on my way, clutching this blood glucose monitor, but with no real idea what I was supposed to do with it. He said to measure my fasting blood sugar. But didn't say why.

So that is where I am. I tried to measure it yesterday, but messed it up, and got an error message. Fortunately, there happened to be a nurse at the practice yesterday and I was able to go and see her and she showed me how to do it, and what to do with the lancet thing afterwards.

ETA this morning, my fasting blood glucose was 6.5

But the fact that it was 18.5 in the GP the other day, and then 14.5, and that it was too high went I went for the pre-op and that i have had a few incidents of what I believe to be hypos etc. etc. is suggesting that, despite what the HBA1C is saying, that it is not well controlled.

I am very ill and don't know what to do.
Libre do a free trial too
 
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