Insight pump

Laurenjoy93

Newbie
Messages
1
Type of diabetes
Type 1
Hi guys.
I've had the insight pump for over a year now. For the last 6 months or so I have been having issues with the handset. I can do my blood tests as normal and chart when they were taken (before or after meals ect) but it does not then let me give insulin. I have to go back into the main menu and give insulin that way. I also cannot access any of my data. Has anyone had a similar issue?
Hope to hea me from you soon, Lauren X
 

Snapsy

Well-Known Member
Messages
2,552
Type of diabetes
Type 1
Treatment type
Pump
I haven't had that issue, but I have had an issue with my handset, and they simply sent me a replacement after a couple of discussions with the careline.

If it's not working as it should, as indeed it isn't, I would recommend calling them and going through the troubleshooting procedure with them, and I would imagine they will send you a replacement.

hope this helps!

:)