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Is anyone else having problems with hypoglycemia.uk?

A

Alan_Stanier

Newbie
Messages
3
Type of diabetes
Type 2
I subscribed to hypoglycemia.uk about 6 weeks ago, and took their Hypo Training Program. There should have been a free wristband for completing the program, which should have been delivered within 4 weeks. It's been 5 weeks now, and no wristband.

I went back to the site today. My username/password was not accepted, clicking the "Forgotten password" button does absolutely nothing, as does their Contact Us form. The site is essentially dead. Or is it just me?
 
Alan_Stanier said:
I subscribed to hypoglycemia.uk about 6 weeks ago, and took their Hypo Training Program. There should have been a free wristband for completing the program, which should have been delivered within 4 weeks. It's been 5 weeks now, and no wristband.

I went back to the site today. My username/password was not accepted, clicking the "Forgotten password" button does absolutely nothing, as does their Contact Us form. The site is essentially dead. Or is it just me?
Click to expand...

Alan_Stanier - I am unaware of any widespread issues with that site, but if you would care to send an email of your concerns to [email protected] , it can be looked into.

In your email, please include your site user name, plus the email address you used when you signed up to hypoglycaemia.co.uk . Please do not include your password.
 
DCUKMod said:
Alan_Stanier - I am unaware of any widespread issues with that site, but if you would care to send an email of your concerns to [email protected] , it can be looked into.

In your email, please include your site user name, plus the email address you used when you signed up to hypoglycaemia.co.uk . Please do not include your password.
Click to expand...


Now I am confused! The site I accessed was hypoglycaemia.uk rather than hypoglycaemia.co.uk ... are these the same organisation with two UK sites?
 
Alan_Stanier said:
Now I am confused! The site I accessed was hypoglycaemia.uk rather than hypoglycaemia.co.uk ... are these the same organisation with two UK sites?
Click to expand...

When I copy and paste hypoglycaemia.uk into the search engine, the message I see is "
Sorry, the website hypoglycaemia.uk cannot be found."
 
I right mouse clicked on hypoglycemia.uk and selected "Go to hypoglycemia.uk" and Google took me to the website straight away.
 
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