I set the time correctly then the next time I switch it on it is showing some random incorrect time though strangely the date stays right.No quite sure what you mean by forgetting the time. I have never set the time on mine
I do have a spare free one at home (I’m currently away). So atleast I have a backup with 10 strips if it dies completely.Sorry to read.
I had one and it lost the plot big time no matter what I tried... in the end I took a "freebie" from Bayer, more expensive strips no doubt but a better bit of kit..
Yes I get this from mine, I get forgetful as I get older, but then I have more miles on my clock compared to my SD. There does seem to be a problem, but difficult to think what is causing it.I bought a Code Free when I was diagnosed 13 months ago and it has been my constant companion. However lately it’s been forgetting the time despite trying new batteries. This in itself doesn’t bother me as I feed my readings into MySugr so have a record of my readings with correct time stamps, but I’m just worried it’s a sign the meter is about to die. Has anyone else run a Code Free with the wrong time but everything else is ok for any length of time?
You may find that the test strips are time limited, and may not retain their accuracy if past their expiry date. Batteries also self discharge and lose their oomph without actully being used.I do have a spare free one at home (I’m currently away). So atleast I have a backup with 10 strips if it dies completely.
Yes, I had the same problem with my first one after about 9 months. I contacted Home Health and they replaced it for me. I think for free but am not 100% sure. I used my second one a lot longer than 9 months and as far as I know it is still working after nearly 4 years, although I only use my Accu Chek these days.
Ring Home Health or email. I found them very helpful and responsive when I had a test strip problem.
amazon is just the platform which Home health sell on. I would contact them and see what they suggest.I bought mine from Amazon when Newly diagnosed, but have used Home Health since for supplies, and yes I agree @lucylocket61 they helped me out with a rouge set of testing strips. I think mine’s out of warranty so may just order a replacement ready for if/when my current one dies.
I only got it fairly recently and the strips are ok til Nov, but yes I’ll bear that in mind, thank you.You may find that the test strips are time limited, and may not retain their accuracy if past their expiry date. Batteries also self discharge and lose their oomph without actully being used.
The memory chip problem I suspect will depend on how often you use the meter. A commercial grade chip has a guaranteed life of 1,000 write cycles, which will last 3 years at least if only testing once a day, but last 1 year or so if testing 3 times a day. The chips I used to specify were military grade, and had a life in excess of 10 million cycles.mine is 6 years old and still going strong, except for a new battery needed after 3 years.
Ah so the Code Free is Home Health’s own product, I’ll do that then thank you as it’s only a month out of warranty.amazon is just the platform which Home health sell on. I would contact them and see what they suggest.
I test several times a day, up to 6 times, so i think maybe i have been lucky with this meter?The memory chip problem I suspect will depend on how often you use the meter. A commercial grade chip has a guaranteed life of 1,000 write cycles, which will last 3 years at least if only testing once a day, but last 1 year or so if testing 3 times a day. The chips I used to specify were military grade, and had a life in excess of 10 million cycles.
If the timer is also using the same memory chip for storage then of coure it is running all the time even when the meter is turned off, and there are ways of mitigating this, But it may explain why the time function seems to die first.
can you just clarify? are you saying that, if someone were testing 6 or 7 times a day, this meter chips is only made to last 6 months? that seems odd, given that it has a 12 month guarantee and is made to be used by all types of diabetics.last 1 year or so if testing 3 times a day.
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