I am in the US. The first two I got last year wouldn't start after the 60 minute warm up and then I had some that worked fine. I was also using 14 day sensors in between and I had no problem with the 14 day Libre sensors. Then I had 5 failures of the Libre2 in a row. They were going to just keep sending me new Libre2 sensors and I finally asked for a new reader. I got the new reader and now need to pick up another Libre2 to try to see if that fixes the issue.
But I don't use the phone ap, I have always just used the reader and had this issue too. They would act like they were going to start, but not actually start.