Libre 2 sensor not working with phone

Kay1964_

Member
Messages
15
Type of diabetes
Type 1
My libre 2 sensor as just stop working with my iPhone 8plus changed sensor still not working my husband took libre link off my phone put it back on to see if it would work but doesn’t and have lost all my data can anyone help
 

In Response

Well-Known Member
Messages
3,469
Type of diabetes
Type 1
Treatment type
Pump
Have you contacted Abbott for assistance?
You are likely to get help from the manufacturer’s support team via their freephone number.
 

Genay

Newbie
Messages
2
It might also additionally imply that the Reader battery is simply too low and you may want to rate the Reader. It may additionally imply that the Reader is out of doors of its working temperature range. You want to transport the Reader to a temperature among 10 °C and 45 °C after which attempt to energy it on.