As a T1 I am lucky enough to be prescribed the Libre FGM from Abbott. This has been truly life changing for me and I really can't imagine life without it now. Recently I've received notification that Abbott are discontinuing production of the Libre 1 sensor and have migrated onto Libre 2. However I am very disappointed with the Libre 2 because, on numerous occasions, it doesn't give me a reading, telling me to try again in 10 minutes. Sometimes this happens for over an hour before a reading reappears. Whilst this happened very occasionally with the Libre 1 system, the frequency with Libre 2 is becoming very frustrating and actually quite distressing. On a number of occasions I've had to return to finger prick testing which is truly a backwards step.
The time that this sensor failure occurs seems to coincide with times when my blood sugars are changing rapidly. Have other users experienced this and what have you done about it please? For me this is often when I'm playing sport which, from my point of view, is the most important time to understand your blood sugar levels.
Abbott have been pretty useless in responding to my questions. They say that, unless the sensor failure lasts for more than two hours, they wont replace it free of charge. Quite frankly I wasn't asking for a replacement and, by the way, where did this arbitrary two hour limit come from! For me, if I'm playing sport, I cannot afford to wait two hours to check my blood sugar levels, it's just too dangerous.
Have others experienced this issue and have you any suggestions as to what to do about it?
I do like the alarm capabilty offered by the Libre 2 but I'd rather not have this at the expense of the "uptime reliability" of the system!
Finally, I do know I'm very lucky to get the Libre system on prescription and am very grateful to the NHS team who have suported me here. It just seems so stupid that the manufacturer appears to have taken a backwards step when developing their second generation product.
The time that this sensor failure occurs seems to coincide with times when my blood sugars are changing rapidly. Have other users experienced this and what have you done about it please? For me this is often when I'm playing sport which, from my point of view, is the most important time to understand your blood sugar levels.
Abbott have been pretty useless in responding to my questions. They say that, unless the sensor failure lasts for more than two hours, they wont replace it free of charge. Quite frankly I wasn't asking for a replacement and, by the way, where did this arbitrary two hour limit come from! For me, if I'm playing sport, I cannot afford to wait two hours to check my blood sugar levels, it's just too dangerous.
Have others experienced this issue and have you any suggestions as to what to do about it?
I do like the alarm capabilty offered by the Libre 2 but I'd rather not have this at the expense of the "uptime reliability" of the system!
Finally, I do know I'm very lucky to get the Libre system on prescription and am very grateful to the NHS team who have suported me here. It just seems so stupid that the manufacturer appears to have taken a backwards step when developing their second generation product.
