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Libre graph question

Discussion in 'Type 1 Diabetes' started by paulpapa, Apr 26, 2016.

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  1. paulpapa

    paulpapa Type 1 · Well-Known Member

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    Hi all

    My graphs are coming up without the lines as in the pic. Should I call Abbott and return the sensor? This is the third sensor now that I've had issues with. The fourth if you count the one I received with OPENED packaging...
     

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    #1 paulpapa, Apr 26, 2016 at 11:24 PM
  2. himtoo

    himtoo Type 1 · Well-Known Member
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    have you spoken to a rep at Libre and forwarded this graph ??
    with the amount of scans performed you should have a continuous line from my understanding
     
    #2 himtoo, Apr 26, 2016 at 11:33 PM
  3. paulpapa

    paulpapa Type 1 · Well-Known Member

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    I'll try to call them tomorrow from work if I'm free. It's bizarre. Had it happen before. Just to check, I'm meant to put it on the back of my arm aren't I, where it's fattest?
     
    #3 paulpapa, Apr 26, 2016 at 11:57 PM
  4. Medusa41

    Medusa41 Type 1 · Well-Known Member

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    @paulpapa - yes on back of arms. I'd give them a ring - how frustrating. As @himtoo says - there should be a continuous line. Let us know how you get on. Good luck
     
    • Agree Agree x 1
    #4 Medusa41, Apr 27, 2016 at 12:28 AM
  5. AndBreathe

    AndBreathe I reversed my Type 2 · Expert
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    I've only seen gaps in the Libre graph line when a sensor was expiring before my eyes. Did you say you've seen this before? That would be either supreme bad luck or plain bizarre!
     
    #5 AndBreathe, Apr 27, 2016 at 12:55 AM
  6. linda321

    linda321 Type 1 · Well-Known Member

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    2 of my sensors have done this. The last time it happened, I unplugged the reader from the computer and replugged it in. The lines appeared!
     
    • Informative Informative x 3
    #6 linda321, Apr 27, 2016 at 12:41 PM
  7. Bluemarine Josephine

    Bluemarine Josephine Type 1 · Well-Known Member

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    Hi Paulpapa!
    I believe that, in fact, the answer to your post is "Excellent levels!! Very well done you!!!"
    Keep up the good fight! Great readings!!
    Regards
    Josephine
     
    • Agree Agree x 1
    • Winner Winner x 1
    #7 Bluemarine Josephine, Apr 27, 2016 at 1:56 PM
  8. slip

    slip Type 1 · Well-Known Member

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    you could also try exporting the data to see if it's all there (should have data every 15mins I think)
     
    #8 slip, Apr 27, 2016 at 1:56 PM
  9. paulpapa

    paulpapa Type 1 · Well-Known Member

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    Thanks for your help. I sent it back. It was clearly a dud!
     
    #9 paulpapa, May 10, 2016 at 9:38 AM
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