ChrisT2
Well-Known Member
Hi, I am an intermittent user of a self funded Libre 2 Plus CGM of which I am very pleased with (usually) and hook it up to my Android phone. Recently I fitted a new sensor which worked great for about 12 hours then stopped automatically sending the data to my phone. I found I could manually scan the sensor with near field touching and it would pick up the missing data fine but then still wouldn't automatically send again unless I manually scanned.
I have had this once before and the very helpful folks at Abbott ran me through several checks before agreeing the sensor was faulty and sent me out a new one.
Somewhat different this time in that I deleted and reloaded the LibreLink app on my phone expecting to be asked if I had done so by Abbott, however this time it all started working again correctly.
Long story short though, is that all previous history on my phone app has disappeared which I suspected would happen although the history is still there on the LibreView account in the cloud. Does anyone know of a way to get the history from the LibreView account back onto my phone app (LibreLink) or is this just a one way street?
Many thanks for your considerations, minor problem in the grand scheme of things but annoying all the same.
I have had this once before and the very helpful folks at Abbott ran me through several checks before agreeing the sensor was faulty and sent me out a new one.
Somewhat different this time in that I deleted and reloaded the LibreLink app on my phone expecting to be asked if I had done so by Abbott, however this time it all started working again correctly.
Long story short though, is that all previous history on my phone app has disappeared which I suspected would happen although the history is still there on the LibreView account in the cloud. Does anyone know of a way to get the history from the LibreView account back onto my phone app (LibreLink) or is this just a one way street?
Many thanks for your considerations, minor problem in the grand scheme of things but annoying all the same.
