- Messages
- 7,471
- Type of diabetes
- Type 2
- Treatment type
- Diet only
just got this email this morning for a kit I recently bought but haven’t used yet. So unless you’re in London no more insulin resistance tests via this company. I’m hoping for/expecting a refund when they do get in touch.
We’ve noticed that you have recently purchased a test that contains insulin. Unfortunately we are no longer offering insulin tests on samples sent in the post. This is because we have identified that test accuracy can be affected if the sample is exposed to temperatures greater than 20 degrees centigrade.
We will continue to provide insulin tests to customers who are able to visit our London laboratory as the sample can be stored in the right conditions, ready for testing.
A member of our team will be in contact with you within the next 14 days to discuss the next steps regarding your test.
We will continue to provide insulin tests to customers who are able to visit our London laboratory as the sample can be stored in the right conditions, ready for testing.
A member of our team will be in contact with you within the next 14 days to discuss the next steps regarding your test.