Medtronic 780G sync problem.

[dmckatana]

I got an email this time last week from medtronic to say that there was an update available for Android and to install it as soon as. So I did that and haven't been able to connect my pump to the phone ever since.

I've kept trying and all I keep getting on the pump is that the device is not found.

Has anyone else had this problem?

 

[ClappyLizard]

Yes the Medtronic reps said Android version was broken...For that reason I have a separate iPhone works fine.

 

[dmckatana]

Yes the Medtronic reps said Android version was broken...For that reason I have a separate iPhone works fine.

Hi ClappyLizard I just got a new update of the Android software on my phone and the pump paired first time.