D
Deleted Account
Guest
I'm a "Vibe"r. It is the only pump I have every had and there was no choice.
When I first got it I was very disappointed in
- the size. I am small and have found no way to hid the pump. This means I feel my diabetes is on show all the time. Over the last 18 months I have become less conscious of this.
- the user interface. Think the first Nokia phones without the fun of the snake game. Lots of key presses which pause when the insulin is being squirted.
- the canula system. Like most people, I was given the pump with saline for the first week. Mid way through I contacted my health care team and asked if it was supposed to hurt all the time. Thankfully, they quickly realised I needed an "inset 30 system". This means the canulas go in at an angle (I guess, of 30 degrees). As a result it doesn;t go in so deep and doesn't hurt.
- the size of the cartridge. Vibe has a 200 unit cartridge. This is more than enough for me and I would like to see a smaller cartridge so they can reduce the size of the pump.
- the tube. It is not always possible to tuck it away. As a result, I sometimes catch it on the door handle. For little me, I would like a shorter tube.
- uploading to Diasend. In order to keep the pump waterproof, data transfer to via a little window on the back which I have to line up the cable with ... and often fail. As a result, I rarely upload data from my pump but depend on my BG reading instead.
Due to all these frustrations, I started researching alternatives (knowing I would have a fight on my hands to convince my local team to change from the norm). However, I soon discovered the UI of all pumps are old fashioned; the Animas Vibe is one of the smallest in terms of cartridge and overall pump; and the only option available in the UK without a tube is the Omnipod. Looking at the specs of the Omnipod, I realise it would not resolve many of the problems I have (whilst it is larger than a tubed pump, it is not small and would still be seen all the time) and I have come to like the option to remove my pump when exercising.
If I was given the choice to replace my Animas vibe in a couple of years, I would check out the other options but, unless things have moved on, I would probably stick with the same.
One other point is the customer service - it has been faultless. They always send supplies fast; they provide a loaner pump when you go on holiday and, when the battery compartment cracker, they sent a replacement in less than 24 hours. Yes, it is a little concerning that the battery compartment cracked: this seems to be a known problem but given how fast and easy it was to get a replacement, it is not yet concerning enough for me to change my mind.
When I first got it I was very disappointed in
- the size. I am small and have found no way to hid the pump. This means I feel my diabetes is on show all the time. Over the last 18 months I have become less conscious of this.
- the user interface. Think the first Nokia phones without the fun of the snake game. Lots of key presses which pause when the insulin is being squirted.
- the canula system. Like most people, I was given the pump with saline for the first week. Mid way through I contacted my health care team and asked if it was supposed to hurt all the time. Thankfully, they quickly realised I needed an "inset 30 system". This means the canulas go in at an angle (I guess, of 30 degrees). As a result it doesn;t go in so deep and doesn't hurt.
- the size of the cartridge. Vibe has a 200 unit cartridge. This is more than enough for me and I would like to see a smaller cartridge so they can reduce the size of the pump.
- the tube. It is not always possible to tuck it away. As a result, I sometimes catch it on the door handle. For little me, I would like a shorter tube.
- uploading to Diasend. In order to keep the pump waterproof, data transfer to via a little window on the back which I have to line up the cable with ... and often fail. As a result, I rarely upload data from my pump but depend on my BG reading instead.
Due to all these frustrations, I started researching alternatives (knowing I would have a fight on my hands to convince my local team to change from the norm). However, I soon discovered the UI of all pumps are old fashioned; the Animas Vibe is one of the smallest in terms of cartridge and overall pump; and the only option available in the UK without a tube is the Omnipod. Looking at the specs of the Omnipod, I realise it would not resolve many of the problems I have (whilst it is larger than a tubed pump, it is not small and would still be seen all the time) and I have come to like the option to remove my pump when exercising.
If I was given the choice to replace my Animas vibe in a couple of years, I would check out the other options but, unless things have moved on, I would probably stick with the same.
One other point is the customer service - it has been faultless. They always send supplies fast; they provide a loaner pump when you go on holiday and, when the battery compartment cracker, they sent a replacement in less than 24 hours. Yes, it is a little concerning that the battery compartment cracked: this seems to be a known problem but given how fast and easy it was to get a replacement, it is not yet concerning enough for me to change my mind.