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mobile app

Pilgrim22

Pilgrim22

Well-Known Member
Messages
592
Type of diabetes
LADA
Treatment type
Insulin
Dislikes
animal cruelty
hi, dont know if admin are aware, but getting "invalid license, this forum is currently not available on this app. please contact forum administrator" I am on iphone. have deleted and redownloaded, same result.
thanks
 
Hey Pilgrim. I've just made a test post from my Android phone using the forum app... what a strange problem you're having. I'll test it out on a few different phones and see if I can replicate the error. Until then, the only directions I can really give would be to uninstall the app, then restart your phone and install the app again.

Quick update: Apparently the issue was with our app developer's servers. All should be working now.
 
That's the message I got. I couldn't get on at all until now! As you say, seems ok now
 

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Giverny said:
Hey Pilgrim. I've just made a test post from my Android phone using the forum app... what a strange problem you're having. I'll test it out on a few different phones and see if I can replicate the error. Until then, the only directions I can really give would be to uninstall the app, then restart your phone and install the app again.

Quick update: Apparently the issue was with our app developer's servers. All should be working now.
Click to expand...

Thank you givery, was lost without the mobile app, it is much easier to access DUK forum when stuck in bed waiting for my body to say "you can get out of bed now" seems to take longer in this hot weather.


Sent from the Diabetes Forum App
 
Not a problem. If you have any more issues feel free to drop me a private message and I'll do what I can.

@hale710 - I'll forward this error to our app developers and see if they have a fix for it.
 
Giverny said:
@hale710 - I'll forward this error to our app developers and see if they have a fix for it.
Click to expand...

Thanks. I love that it tells me to contact my forum administrator and I'm just screaming at my phone that I would if it would let me access the app!

I've no computer in the evenings so rely on my phone
 
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