Hi there. we definitely need more info. Are you only taking your novarapid ONCE a day, ie with the one meal that you do have? The only reason I can think of that would make them balk at your use of novarapid is if you were taking it throughout the day, without food when your levels were high, even then people do use novarapid to bring down a high without food. It does sound strange that's for sure. As an aside, 12 to 14 is too high anyway so they need to do something. When are you testing and getting these 30 readings?, you can't go on like that.