My father got a new Accucheck Aviva and wanted to try it out. He inserted the drum and the release button turned yellow. He decided he did not want to take a test immediately and removed the drum. A week later he wanted to take the test and tried inserting a new drum and could not as the release button was still yellow.
Any pointers on how to load a new drum when the release button is yellow. He has tried contacting the 1800 # and read the manual which does not help.
Everywhere it says the release button should not be yellow when loading a new drum, but what we need to trouble shoot the existing situation is not covered.
Someone please help.
Any pointers on how to load a new drum when the release button is yellow. He has tried contacting the 1800 # and read the manual which does not help.
Everywhere it says the release button should not be yellow when loading a new drum, but what we need to trouble shoot the existing situation is not covered.
Someone please help.