newbie help please

Hi there. Will go to the introduction thread in a moment but need some help right now!

I am using my aviva nano for the second day - was very recently diagnosed but not yet put on tablets or anything - and wanted to mark a post lunch test result.

Can someone with this machine help? Page 20 of ref manual says to press right arrow and toggle through the marking options while the test strip is still in place (it still is) but this puts you in "averages". I rang the helpline just now and the guy said you should press BOTH arrows - I pointed out the discrepancy. But actually this doesn't work either.

Does anyone know how to enter the "marking" mode? I'm only going through this performance because I have felt the need to take control of this diagnosis by checking what is going on. Seems I'm not managing too well on day two!

Thanks in advance.

Thanks, Ken. The meter didn't switch off as the test strip was still in - but I guess something happened. That pdf is identical to the booklet I have, and it says the same thing. Oh well, guess I'll try again next time! There are going to be an awful lot of 'next times' I fear... :roll:

Excellent idea. Will do!