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Palmdoc meter battery runs out quickly

Discussion in 'Ask A Question' started by RosieLKH, Nov 25, 2017.

  1. RosieLKH

    RosieLKH Type 2 · Well-Known Member

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    I'm using a Palmdoc meter provided by my DN, who also prescribes me 50 test strips a month, so I have stuck with her meter. However, it seems to eating batteries. Does anyone else use this meter? How long do your batteries last? I seem to be changing mine weekly and am wondering if it's somehow short circuiting. I'm sure it never used to be this bad.
     
  2. paulus1

    paulus1 Type 2 · Well-Known Member

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    Consumables
    Warranty holders can order their free consumables such as log books, replacement batteries, control solution, lancing devices and data cables by calling us on 0800 994 9995 or using our contact form
     
  3. RosieLKH

    RosieLKH Type 2 · Well-Known Member

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    Thanks for your reply, paulus, but not sure how it's useful to me! I know where to buy batteries, I am just wondering if changing them so often is normal.
     
  4. paulus1

    paulus1 Type 2 · Well-Known Member

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    you should not need to change batteries so often call there number and ask them they may send you a new one.
     
    • Informative Informative x 1
  5. RosieLKH

    RosieLKH Type 2 · Well-Known Member

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    Just as a follow-up to this, I have contacted the Palmdoc company and they are sending me a new meter free of charge.
     
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