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Poll: Problems with the smartphone forum app?

Are you experiencing problems (or increased problems) using the mobile phone forum app?

  • Yes, problems on my Android phone

    Votes: 4 50.0%

  • Yes, problems on my iPhone

    Votes: 0 0.0%

  • Yes, problems on my other smartphone

    Votes: 0 0.0%

  • Using the smartphone app without problems

    Votes: 1 12.5%

  • Not using the smartphone app

    Votes: 3 37.5%
  • Total voters
    8
Spiker

Spiker

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Up until the last few weeks the smartphone app had become stable and (apart from the frequent disconnects / lost sessions) quite usable. In particular it now has a copy and paste function which makes it possible to recover from those annoying "You don't have permission to post in this forum" messages (a.k.a. the server lost your login credentials, again).

However in the past few weeks I have seen huge problems with the app. It is locking up / freezing several times a day. A good proportion of the time it locks up my entire phone. When I go to the task manager to kill the app, Android is recommending termination of the app. The app is using a very high level of CPU, even when it is doing nothing at all. It is also uses a lot of memory and the amount of memory it is using increases from 28MB at startup to around 100MB or more. (I dare say the entire DCUK forum could fit comfortably into 100MB). So it looks like it has CPU leaks and memory leaks - at least on my Android smartphone.

I know there was a recent update to the app. I suspect Tapitalk (who make the app - DCUK just use it) have introduced some serious bugs into the latest release. Is anyone else experiencing increased problems recently?

@Giverny,@Administrator, depending on the results of the poll here, maybe you can raise concerns with Tapitalk?
 
Hmmm. I use tapatalk directly, not the forum app per se and I've not seen any issues.
 
tim2000s said:
Hmmm. I use tapatalk directly, not the forum app per se and I've not seen any issues.
Click to expand...
I've downloaded the generic Tapatalk app now. Lots of very negative reviews about recent updates. And complaints about its poor feature set. Not convinced I want to try it...
 
It's funny - I've not had any issues at all with it! And I've never found issues with the feature set. I really didn't like the forum app after using it because the forum app was too restrictive :confused:
 
Grr the Forum app just locked up on me again. It's happening several times a day.
 
Iphone and no trouble at all (at the moment)
 
It looks to me like the performance / hang problem on the Android app is localised to the "Subscribed (Unread)" navigation filter.

I first had the performance problem when I discovered that filter and started using it. I stopped using it for a week or so and the problems went away. I used it again just now, my phone immediately slowed down and within a few seconds my whole Android device was hung. I had to restart my phone.
 
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